Privacy Policy

1. Introduction

Obiurispan Digital Marketing Courses ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website obiurispan.com or use our services.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Professional information (job title, company, industry)
• Payment information (processed securely through third-party payment processors)
• Course enrollment and progress data
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our educational services
• To process course enrollments and payments
• To communicate with you about courses, updates, and promotional offers
• To provide customer support and respond to inquiries
• To personalize your experience and improve our services
• To comply with legal obligations and protect our rights
• To analyse website usage and improve our content and functionality
• To send newsletters and marketing communications (with your consent)

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide educational services you've enrolled in
• Legitimate Interests: To improve our services and website functionality
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery and marketing automation
• Website hosting and maintenance
• Analytics and performance monitoring
• Customer support services

5.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our terms of service
• Protect against fraud or security threats

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Our cookie policy includes:

6.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Cookie Management

You can control cookie preferences through our cookie banner or your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Course enrollment and progress data: Retained for the duration of your enrollment plus 7 years
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics data: Typically retained for 26 months
• Financial records: Retained for 7 years for tax and accounting purposes

9. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the information provided in Section 12.

10. International Data Transfers

We primarily store and process your data within the UK and European Economic Area (EEA). If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK Government
• Standard contractual clauses approved by UK authorities
• Binding corporate rules or certification schemes

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Data Protection Officer

For matters specifically related to data protection, you may contact our Data Protection Officer:

Email: [email protected]

14. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (where we have your consent)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.